Careers

The Change Implementation Manager is responsible for developing and executing change management and communication activities associated with business change initiatives. This position must understand business processes and assess requirements and implications of change on process components, ensuring the people, process, and technology change aspects of business initiatives are well planned and executed. 

Change management includes: contracting with project sponsors, leaders and teams; business readiness assessments; data collection (e.g., interviews and surveys); data analysis and synthesis; action planning; business process and people impact analysis identifying current state and future state change impacts; organizational and individual transition planning; developing and executing communication strategies and plans.

Function Specific Activities:

• Build change plans for projects that ensure transfer of capability, sustainability of processes, programs, systems, and tools, “buy-in” of key stakeholders and that business needs are met
  • Create and manage communication plans to support major organizational changes
• Plan and implement processes, plans, programs, and tools with business leader(s) to build and enhance organizational capability
• Provide subject matter expertise to leaders in the areas of leadership, organization effectiveness/architecture, and building organizational capability to enable the sustainable achievement of business results
• Facilitate meetings to gain input from multiple perspectives, build engagement, and test deliverables for various solutions (i.e. processes, plans, programs, training, systems, and tools)
• Develop, implement, and track measurement and feedback systems that evaluate processes, plans, programs, and tools to ensure they build organizational capability and achieve program goals
• Conduct needs assessments to identify learning needs of organizations impacted by changes
• Create and manage communication plans to support major organizational changes
• Develop and execute communications (through sponsors or directly with partners/owned vehicles)

Education: Bachelor’s Degree or equivalent work experience

Related Work Experience: At least 7 years