Clients

Rich ensured that he fully understood the current situation and the changes required, and developed a strategic plan to communicate the changes, in line with our implementation plan. He would challenge our thinking where appropriate, and provide clear and compelling recommendations. He developed a plan that resulted in a smooth transition, and clear information for our clients. As a result, we had extremely high client satisfaction. Finally, Rich is a pleasure to work with, is always positive and optimistic.

Not only is Rich very active and responsive to our change and communication needs, he understands the objectives of the program and is a great advocate for the Voice of the Customer.

Rich is constructively discontent. He probes and questions things in a positive but challenging way.

Rich pulled together finance managers from around the world and facilitated the development of a common future state vision. He also continually tracked and followed up to ensure deliverables were timely and complete. Rich is flexible, a team player, and I found his change management, communication, leadership and organizational skills to be outstanding. He was a true pleasure to work with!

In addition to being a tenacious professional, Rich is a great person. I enjoyed every minute I spent with him both professionally and personally. A significant contributor to all his projects and all of his coworkers enjoyed working with him.